Two-factor authentication?

cez

Any plans on adding two-factor authentication to the client area login?

Valentine

Hello,
there is currently no plans on adding this function. However you are able to use IP restriction:

https://billing.time4vps.com/clientarea/ipaccess/

cez

That changed quickly, nice
Thanks

Edit:: Can't find where to enable it tho...

Valentine

cez said:

That changed quickly, nice
Thanks

Edit:: Can't find where to enable it tho...

Hey,
currently we had to disable 2FA because we found a bug in it and we do not want our clients to face it. We'll trying to get it fixed as soon as possible.

MiCRo

Thanks, hope it is coming back soon. It is very important feature for us.

Roman

Hello,

2FA is enabled and can be accessed to configure from the client area under the account details tab.

philthynz

Roman said:

Hello,

2FA is enabled and can be accessed to configure from the client area under the account details tab.

I was unable to find this. I tried here https://billing.time4vps.com/clientarea/details/, but there is no option to enable 2 factor auth. Is it working?

Roman

philthynz said:

Roman said:

Hello,

2FA is enabled and can be accessed to configure from the client area under the account details tab.

I was unable to find this. I tried here https://billing.time4vps.com/clientarea/details/, but there is no option to enable 2 factor auth. Is it working?

Yes, it's working just fine. Please open support ticket and we will help you to resolve this problem.

cez

Couldn't find it either but sent a support request and had it fixed in minutes. Great support  

MiCRo

Yay, it is working. Thanks!

george

what to do if i lose my auth chain number (dead phone, deinstall auth app, etc).

William

george said:

what to do if i lose my auth chain number (dead phone, deinstall auth app, etc).

If you no longer have access to the authenticator, contact us to [email protected] from the same e-mail as your account is registered on our system. When request would be received, we could disable the feature for the account, until enabling it again.